Delete or export account data

Overview

Before deleting anything, decide whether you need a copy of your profile data, generated site files, invoices, or public URLs.

Save before deleting

Key points

• Export your Data Tree if you want profile content later.
• Export site files for any designs you want to keep.
• Download invoices or receipts from Stripe if needed.
• Unpublish sites you no longer want public.
• Remove or disconnect custom domains before closing an account.

What support may ask for

Key points

• The account email.
• A site slug or custom domain tied to the account.
• Confirmation of the action you want completed.
• Whether you need billing cancellation, data deletion, or both.

Deletion is different from cancellation

Canceling a subscription affects billing. Deleting account data affects stored profile and site information. Ask for both if both are intended.