Troubleshoot missing images or media

Overview

Media issues usually come from upload limits, unsupported file types, placeholder links that still need replacement, or private images that cannot be loaded publicly.

Check uploads

Key points

• Use common web image formats such as JPEG, PNG, WebP, or GIF.
• Compress large images before uploading.
• Avoid images with private or temporary URLs.
• Confirm the upload finished before generating or publishing.
• Refresh the editor after replacing placeholder media.

Check generated placeholders

Key points

• Open the placeholder assistant if available.
• Replace obvious placeholder images, audio, video, and links.
• Use manual editing for precise media swaps.
• Publish again after media changes are saved.

Do not publish private media

Review screenshots and files for private data before publishing a site publicly.